Handling of Personal Information

PARK24 CO., LTD. (hereinafter referred to as the “Company”) will handle personal information (including Individual Number and personal information that has Individual Number included in its content; unless otherwise noted, hereinafter the same applies) deposited to and acquired by the Company in accordance with the provisions set forth below.

[1] Kind and Use Purpose of Personal Information

  1. Use Purpose of Personal Information Other Than Personal Information That has Individual Number Included in Its Content

    Kind of Personal Information Use Purpose
    (a) Personal Information of Users of Services 1. Provision, management and operation of services applied for
    2. Identity verification of users at the time of application for goods and services handled by Park24 Group, automatic indication of membership information on application screens, provision of goods and services applied for, settlement of payment, provision of after-sale services and performance of transactions
    3. Notification of information on goods, services and benefits handled by Park24 Group and business partners of Park24 Group and other recommended information (direct mail, email magazine, provision of information at reception desks, etc.)
    4. Marketing activities of goods, services, etc. handled by Park24 Group and business partners of Park24 Group (questionnaire, campaign, delivery of presents, purchasing analysis, etc.)
    (b) Personal Information of Owners of Parking Facilities and Land 1. Establishment, operation and management of parking facilities, operation of membership organization for owners (notification of seminars, etc.)
    2. Notification of information on goods, services and benefits handled by Park24 Group and business partners of Park24 Group and other recommended information (direct mail, email magazine, provision of information at reception desks, etc.)
    3. Marketing activities of goods, services, etc. handled by Park24 Group and business partners of Park24 Group (questionnaire survey, campaign, delivery of presents, purchasing analysis, etc.)
    (c) Personal Information of Persons Inquiring about Services and the Company or Requesting Materials Implementation of investigations of and replies to inquiries, and provision of related materials
    (d) Personal Information of Business Clients Execution, performance, management, etc. of contracts
    (e) Personal Information of Employees Performance of affairs related to personnel management, labor management, safety and health management, and other related affairs
    (f) Information Acquired by Security Camera, Etc. Implementation of operation management, ensuring of security

    In addition to the use purposes set forth above, the Company may use personal information for the use purposes clarified at the time of acquisition thereof.

  2. Use Purpose of Individual Number and Personal Information that has Individual Number Included in Its Content

    Kind of Personal Information Use Purpose
    (a) Personal Information of Owners of Parking Facilities and Land Processing of affairs related to preparation of payment reports of remuneration, etc., preparation of payment reports of real estate rentals, etc., and preparation of payment reports of consideration for the transfer of real estate, etc.
    (b) Personal Information of Business Clients Processing of affairs related to preparation of payment reports of remuneration, etc., preparation of payment reports of real estate rentals, etc., and preparation of payment reports of consideration for the transfer of real estate, etc.
    (c) Personal Information of Employees Processing of affairs related to preparation of withholding records for employment income and retirement income, affairs related to notifications pertaining to employment insurance and industrial accident insurance, affairs related to notifications pertaining to health insurance and employee’s pension insurance, and affairs related to notifications pertaining to the insured persons under National Pension No. 3
    (d) Personal Information of Employees Utilizing the Company’s Asset-Formation Housing Deposit and Asset-Formation Pension Deposit Professing of affaires related to submission of declarations, notifications and applications for asset-formation housing deposit and asset-formation pension deposit

[2] Joint Utilization

The Company may, with respect to personal information set forth in Items (a) through (d) of [1]-(1) above, and personal information separately deposited to or acquired by the Company by notifying the intention of joint utilization and obtaining consent thereto (in respect of both of personal information above, excluding personal information that has Individual Number included in its content, and personal information acquired under contract), jointly utilize, within Park24 Group, any such personal information in accordance with the provisions set forth below:

Items Content
Items of Personal Information to be Jointly Utilized Name, date of birth, gender, occupation, address, telephone number, email address, history of use of services and other necessary items for the achievement of use purposes
Scope of Joint Utilizers Each of Park24 Group companies (refer to the following website)
https://www.park24.co.jp/en/company/about/group.html; excluding overseas subsidiaries
Purpose of Joint Utilization 1. Identity verification of users at the time of application for goods and services handled by Park24 Group, automatic indication of membership information on application screens, provision of goods and services applied for, settlement of payment, provision of after-sale services and performance of transactions
2. Notification of information on goods, services and benefits handled by Park24 Group and business partners of Park24 Group and other recommended information (direct mail, email magazine, provision of information at reception desks, etc.)
3. Marketing activities of goods, services, etc. handled by Park24 Group and business partners of Park24 Group (questionnaire, campaign, delivery of presents, purchasing analysis, etc.)
4. Implementation of investigations of and replies to inquiries, and provision of related materials
Name of Responsible Person in Charge of Management of Personal Information PARK24 CO., LTD.
Method of Acquisition Orally (telephone, meeting, etc.), input forms on the web, contract documents, application forms, questionnaires, name cards, other documents (including records prepared in electronic or magnetic media, etc.)

[3] Handling of Personal Information That Has Credit Card Information Included In Its Content

The Company shall, in accordance with the provisions set forth below, acquire customer’s personal information that has his/her credit card information (card holder name, card number and period of validity) included in its content (hereinafter referred to as “credit card information, etc.”):

Items Content
Use Purpose 1. Settlement of payments for services provided
2. Responding to inquiries regarding settlement of payments by credit card
Name of Acquirer of Information PARK24 CO., LTD.
Name of Person to Whom Information is Provided Payment collection business operators and payment collection acting agencies, including credit card companies used by customers at the time when customers applied for settlement of payment by credit card
Period of Retention For the settlement of payment by credit card, systems of payment collection acting agencies shall be utilized.
Credit card information shall not be retained in the Company’s system; provided, however, that when credit card information, etc. is submitted in paper media at the time of application for settlement of payment by credit card, the Company shall retain the information for a fixed period to respond to inquiries regarding settlement of payments by credit card, and dispose of the information when the Company has concluded that the information becomes no longer necessary.

[4] Provision to Third Party

The Company shall not provide personal information acquired by the Company to any third party, except in the cases stipulated in each item below:

  1. 1)cases in which a principal’s consent is obtained;
  2. 2)cases based on laws and regulations;
  3. 3)cases in which there is a need to protect a human life, body or fortune, and when it is difficult to obtain a principal’s consent;
  4. 4)cases in which there is a need to cooperate in regard to a central government organization or a local government, or a person entrusted by them performing affairs prescribed by laws and regulations, and when there is a possibility that obtaining a principal’s consent would interfere with the performance of the said affairs;
  5. 5)cases in which handling of personal information is outsourced to a third party within the necessary scope for the achievement of use purposes;
  6. 6)cases resulting from succession of business due to merger and other reasons;
  7. 7)cases falling under the joint utilization set forth in [2] above

[5] Outsourcing

The Company may outsource handling of personal information deposited to or acquired by the Company to each of Park24 Group companies (https://www.park24.co.jp/en/company/about/group.html; excluding overseas subsidiaries) and third parties within the scope of use purposes set forth in [1] above, by taking appropriate protective measures.

[6] Request for Disclosure, Etc.

You may request notification of the use purpose, disclosure, correction, addition or deletion of content, discontinuation of use, erasure, and discontinuation of provision to third parties (hereinafter referred to as “disclosure, etc.”) of personal information deposited to or acquired by the Company.

[7] Voluntariness of Provision of Personal Information

Providing your personal information required by the Company is voluntary. However, if you do not provide your personal information as required, it may impair the provision of all or a part of services by the Company.

[8] Recording of Telephone Call Regarding Personal Information

Please note in advance that the Company may record telephone calls of customers to accurately understand and respond to opinions, requests, etc. of customers and improve future services.

[9] Contact Department in Charge of Inquiries/Complaints/Consultation

For inquiries, complaints, consultation, etc. regarding handling of personal information by the Company, please contact:
Department in Charge of Park24 Group Personal Information Protection（TEL：+81-3-6747-8131　FAX：+81-3-6747-8132）

PARK24 CO., LTD.
Personal Information Protection Manager
（TEL：+81-3-6747-8131　FAX：+81-3-6747-8132）